

eShop
Internet ordering, traditional service
Our online shop is very easy to use and allows you to browse our learning resources and place your order instantly by email.

Placing your order
To place an online order, follow these steps:
- View our resources and select the items that you want to place in your shopping basket.
- When you have made your selection, fill in your personal details on the Order Form and click 'proceed' then 'order items' to email us.
- When we receive your order we will process it in the conventional way. We will invoice you or request payment in advance of despatch, depending on circumstances. Please note, we do not currently accept online credit card payments.
Alternatively, you can place a telephone order by calling us on +44 (0)1904 641640.
Prices and despatch
Currency
All prices are quoted in £sterling.
VAT
VAT at the current rate of 15% will be added to your order where VAT applies (UK and EC countries). Depending on where you are located and whether you have a registered VAT number (within the EC) VAT may not be added to your order.
Despatch Costs
When we receive your order, we will estimate despatch costs and notify you.
Import Duty
You will be responsible for any import duty that may be incurred.
Geography
Our eShop is linked to our offices in York, England. Like us, our sister organisations in the US and Australia also offer online services and executive training resources to build interpersonal skills, and improve overall effectiveness. Some items may be despatched more cost-effectively from there. You can visit their websites at www.tms-americas.com and www.tms.com.au.
